Retail Sales Manager — Growth, Coaching & Customer Experience

Visitcolumbiamall; Columbia Township (MO); On-site; USD 16,531 - 22,041; Full time

Benefits offered by this job

Merchandise discount

Referral incentive

Travel discounts

Concert discounts

Job summary

Talbots is seeking a customer-focused retail team member to enhance in-store experiences and drive sales. You will guide customers in selecting outfits that communicate personal style and confidence, while representing Talbots’ modern classic aesthetic.

Join a team that values inclusivity, teamwork, and outstanding service, and contribute to a welcoming shopping environment with professional growth opportunities.

Responsibilities

• Create and foster a culture of hospitality through exceptional customer experiences that build enduring relationships.
• Help customers to look and feel their best by providing style advice.
• Provide exceptional and meaningful customer service experiences that promote the product and builds brand loyalty.
• Achieve sales and hospitality driven metrics in key measurable areas including clientelling/outreach and appointments.
• Reinforce selling standards through coaching, training and accountability.
• Prioritize daily tasks to meet customer, team and business needs.

Job description

Talbots is seeking a customer-focused retail team member to enhance in-store experiences and drive sales. You will guide customers in selecting outfits that communicate personal style and confidence, while representing Talbots’ modern classic aesthetic.

Join a team that values inclusivity, teamwork, and outstanding service, and contribute to a welcoming shopping environment with professional growth opportunities.