Retail Operations Leader — Flexible Hours

Burlington Stores; Hazlet Township (NJ); On-site; USD 32,000 - 43,000; Full time

Benefits offered by this job

Associate discount

Health insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

401(k)

Paid time off

Paid holidays

Paid sick time

Job summary

Burlington Stores in Hazlet, NJ is seeking an Operations Service Manager to lead the Customer Service and Cashier teams, uphold company standards, safeguard assets, and drive store performance.

You will oversee receiving, inventory accuracy, and the Manager on Duty while supporting staffing, training, and succession planning to build strong, capable teams focused on customer service and operational excellence.

Qualifications

• Leadership of store operations and teams in a retail environment.
• Ability to manage schedules, staffing, and KPI reporting.
• Experience maintaining policy compliance and asset protection.

Responsibilities

• Lead the Customer Service and Cashier teams, ensuring policy compliance and smooth customer flow.
• Oversee receiving and inventory accuracy; act as Manager on Duty to drive results.
• Assist in staffing, interviewing, training, and succession planning.

Skills

Retail management

Store operations

Team leadership

Customer service

Scheduling

Tools

Scheduling software

Reporting software

Job description

Burlington Stores in Hazlet, NJ is seeking an Operations Service Manager to lead the Customer Service and Cashier teams, uphold company standards, safeguard assets, and drive store performance.

You will oversee receiving, inventory accuracy, and the Manager on Duty while supporting staffing, training, and succession planning to build strong, capable teams focused on customer service and operational excellence.