Retail Operations Leader: Drive Results & Service

Goodwill of Central and Coastal Virginia; Virginia; On-site; USD 52,000 - 72,000; Full time

Job summary

Goodwill of Central and Coastal Virginia seeks a Store Manager to lead a retail store, donation site and production area. You will supervise staff, drive performance, manage inventory and ensure exceptional customer service.

Requirements include a High School Diploma or GED, preferably a Bachelor's in Business Management, and 3 years of related experience with the ability to pass a background check. You will foster a compliant, high-standard work environment.

Qualifications

• High School Diploma or GED, required.
• Bachelor's Degree in Business Management or related field, preferred.
• 3 Years' experience in a related field, required.

Responsibilities

• Lead store, donation site and production facility to meet goals.
• Supervise designated staff and schedule to maximize efficiency.
• Drive store performance using target-setting and reporting tools.
• Deliver exceptional customer service and maintain visual standards.
• Identify and develop staff, promote on boarding and training.
• Ensure compliance with safety, privacy and company policies.

Skills

Leadership

Customer focus

Communication

Team building

Education

Bachelor's Degree in Business Management

High School Diploma or GED

Job description

Goodwill of Central and Coastal Virginia seeks a Store Manager to lead a retail store, donation site and production area. You will supervise staff, drive performance, manage inventory and ensure exceptional customer service.

Requirements include a High School Diploma or GED, preferably a Bachelor's in Business Management, and 3 years of related experience with the ability to pass a background check. You will foster a compliant, high-standard work environment.