Retail Operations Leader - Drive Inventory & Team Growth

LVMH; Pensacola (FL); Hybrid; USD 30,000 - 34,000; Full time

Benefits offered by this job

Healthcare benefits

Wellbeing programs

Job summary

Sephora in Pensacola seeks an Operations Leader to drive store excellence, oversee inventory, merchandising, and the client experience. You will coach the team, manage operations, and uphold Sephora standards to deliver a best-in-class shopping experience.

You’ll lead with integrity, adapt to peak hours, weekends, and holidays, and mentor staff toward growth while maintaining a safe, welcoming environment for customers and teammates.

Qualifications

• Minimum 2 years of leadership experience in a similar role, preferably in retail operations or hospitality.
• Proven ability to lead, coach, and develop teams to achieve goals.
• Strong attention to detail with excellent problem-solving and organizational skills.
• Effective time management and ability to prioritize in a dynamic environment.
• Excellent communication and interpersonal skills.
• Skilled at motivating teams and fostering a collaborative, goal-driven culture of accountability and success.
• Physically able to lift and carry up to 50 pounds as needed.

Responsibilities

• Lead with impact by overseeing inventory management, replenishment, order fulfillment, and ensuring operational standards are met.
• Drive brand presentation through visual merchandising, promotional events, and store maintenance to uphold Sephora’s brand and drive sales.
• Support client experience by partnering with the team to deliver exceptional service and achieve store goals.
• Coach and develop team members to build a fulfilling path at Sephora while learning operational processes, selling behaviors, and performance metrics.
• Foster inclusivity and teamwork, promoting a culture of openness and empowerment.
• Uphold Sephora standards by following company policies and maintaining a safe, enjoyable shopping environment.

Skills

Leadership

Retail operations

Coaching & development

Communication

Time management

Job description

Sephora in Pensacola seeks an Operations Leader to drive store excellence, oversee inventory, merchandising, and the client experience. You will coach the team, manage operations, and uphold Sephora standards to deliver a best-in-class shopping experience.

You’ll lead with integrity, adapt to peak hours, weekends, and holidays, and mentor staff toward growth while maintaining a safe, welcoming environment for customers and teammates.