Retail Operations Leader: Drive Excellence & Team Growth

sephora.com; San Antonio (TX); On-site; USD 33,000 - 39,000; Full time

Benefits offered by this job

Healthcare benefits

Job summary

Sephora in San Antonio, TX is seeking an Operations Leader to drive store performance by overseeing inventory, merchandising, and daily operations while coaching the team to deliver a premium client experience.

In this full-time role, you will manage replenishment, fulfill orders, maintain brand standards, and lead initiatives that boost sales. The ideal candidate has at least 2 years of leadership in retail or hospitality and excels at communication and teamwork.

Qualifications

• Minimum 2 years of leadership experience in retail operations or hospitality.
• Proven ability to lead, coach, and develop teams to achieve goals.
• Strong problem-solving and organizational skills.
• Excellent communication and interpersonal skills.
• Ability to lift and carry up to 50 pounds as needed.
• Effective time management in a dynamic environment.

Responsibilities

• Oversee inventory management, replenishment, order fulfillment and ensure operational standards.
• Lead visual merchandising and store maintenance to uphold Sephora’s brand.
• Deliver exceptional client service and contribute to store goals.
• Coach and develop team members on processes and selling behaviors.
• Foster inclusivity and teamwork; promote a culture of accountability.

Skills

Leadership

Coaching

Detail orientation

Time management

Communication

Team motivation

Physical strength

Job description

Sephora in San Antonio, TX is seeking an Operations Leader to drive store performance by overseeing inventory, merchandising, and daily operations while coaching the team to deliver a premium client experience.

In this full-time role, you will manage replenishment, fulfill orders, maintain brand standards, and lead initiatives that boost sales. The ideal candidate has at least 2 years of leadership in retail or hospitality and excels at communication and teamwork.