Beauty Store Leader & Customer Experience Coach

LVMH; Pensacola (FL); Hybrid; USD 30,000 - 34,000; Full time

Benefits offered by this job

Healthcare benefits

Employee discount

Flexible scheduling

Job summary

Sephora Pensacola is seeking a Sales and Service Leader to drive store performance through coaching, product knowledge, and exceptional client service. You’ll lead by example, inspire the team, and help create a welcoming, high-energy environment where beauty lovers feel valued.

This full‑time, hourly role emphasizes leadership, training, and ongoing development. You’ll manage daily operations, engage shoppers, and ensure Sephora standards are met while supporting inclusivity and a positive,

Qualifications

• Minimum 2 years of leadership experience in retail, hospitality, or service
• Proven ability to coach and inspire teams to achieve goals
• Strong sales and client service skills
• Excellent communication and interpersonal skills
• Comfortable in a fast paced and dynamic environment

Responsibilities

• Lead and inspire: coach and empower team members to deliver exceptional client service and achieve sales goals
• Drive performance: contribute to store success through client engagement, product knowledge, and personalized recommendations
• Coach for growth: provide ongoing feedback and development to elevate team performance
• Train and develop: support onboarding and continuous learning in service excellence, loyalty programs, product expertise, and brand initiatives
• Execute daily operations: assist with inventory, visual merchandising, and maintaining store standards
• Foster inclusivity and teamwork: promote a culture of openness where everyone feels empowered
• Uphold Sephora standards: follow company policies and help create a safe and enjoyable shopping experience

Skills

Leadership

Coaching

Sales skills

Client service

Communication

Job description

Sephora Pensacola is seeking a Sales and Service Leader to drive store performance through coaching, product knowledge, and exceptional client service. You’ll lead by example, inspire the team, and help create a welcoming, high-energy environment where beauty lovers feel valued.

This full‑time, hourly role emphasizes leadership, training, and ongoing development. You’ll manage daily operations, engage shoppers, and ensure Sephora standards are met while supporting inclusivity and a positive,