Retail Operations Leader - Coach & Merchandising

sephora.com; Temecula (CA); On-site; USD 36,000 - 40,000; Full time

Benefits offered by this job

Healthcare benefits

Job summary

Sephora Temecula is seeking an Operations Leader to drive store efficiency and deliver a premier client experience. You’ll lead the operations team, oversee inventory and merchandising, and coach others to perform at their best.

You’ll partner with leadership to uphold Sephora standards, manage schedules, and support peak retail operations while fostering a culture of accountability and inclusivity. The role emphasizes people development, safety, and delivering measurable results through

Qualifications

• Minimum 2 years of leadership experience in a similar role, preferably in retail operations or hospitality
• Proven ability to lead, coach, and develop teams to achieve goals
• Strong attention to detail with excellent problem-solving and organizational skills
• Effective time management and ability to prioritize in a dynamic environment
• Excellent communication and interpersonal skills
• Skilled at motivating teams and fostering a collaborative, goal-driven culture of accountability and success

Responsibilities

• Lead with impact overseeing inventory management, replenishment, order fulfillment, and maintaining operational standards
• Drive brand presentation through visual merchandising, promotions, and store maintenance to uphold Sephora’s standards and drive sales
• Support client experience by partnering with the team to deliver exceptional service and meet store goals
• Coach and develop team members, training them on processes, selling behaviors, metrics, and company initiatives
• Foster inclusivity and teamwork to empower staff and enhance collaboration
• Uphold Sephora standards and ensure a safe, enjoyable shopping experience for all

Job description

Sephora Temecula is seeking an Operations Leader to drive store efficiency and deliver a premier client experience. You’ll lead the operations team, oversee inventory and merchandising, and coach others to perform at their best.

You’ll partner with leadership to uphold Sephora standards, manage schedules, and support peak retail operations while fostering a culture of accountability and inclusivity. The role emphasizes people development, safety, and delivering measurable results through