Beauty Retail Leader & Coach

sephora.com; Pensacola (FL); On-site; USD 30,000 - 35,000; Full time

Benefits offered by this job

Healthcare benefits

Job summary

Sephora in Pensacola, FL is seeking a Sales and Service Leader to drive store performance and coach a high‑impact team. You will lead by example, deliver exceptional client service, and exceed sales goals while fostering an inclusive, collaborative environment.

The role emphasizes staff development, product knowledge, and brand initiatives, with a focus on training and service excellence to ensure a standout customer experience.

Qualifications

• Minimum 2 years of leadership experience in a retail, hospitality, or service environment
• Proven ability to coach and inspire teams to achieve goals
• Strong sales and client service skills
• Excellent communication and interpersonal skills
• Comfortable in a fast paced and dynamic environment
• Physically able to lift and carry up to 50 pounds

Responsibilities

• Lead and inspire Coach and empower team members to deliver exceptional client service and achieve sales goals
• Drive performance Contribute to overall store success through strong client engagement, expert product knowledge, and personalized recommendations
• Coach for growth Contribute to the ongoing success of your team by providing ongoing feedback and development to elevate team performance
• Train and developSupport onboarding and continuous learning in service excellence, loyalty programs, product expertise, and brand initiatives
• Execute daily operations Assist with inventory, visual merchandising, and maintaining store standards
• Foster inclusivity and teamworkHelp promote a culture of openness where everyone feels empowered
• Uphold Sephora standards Follow company policies and help create a safe and enjoyable shopping experience

Skills

Leadership

Coaching

Sales skills

Client service excellence

Communication

Job description

Sephora in Pensacola, FL is seeking a Sales and Service Leader to drive store performance and coach a high‑impact team. You will lead by example, deliver exceptional client service, and exceed sales goals while fostering an inclusive, collaborative environment.

The role emphasizes staff development, product knowledge, and brand initiatives, with a focus on training and service excellence to ensure a standout customer experience.