Retail Operations Leader

Alo; East Rutherford (NJ); On-site; USD 54,443,000 - 65,904,000; Full time

Benefits offered by this job

Employee discount

Wellness club membership

Medical, dental and vision plan

401K with company matching

Monthly store incentives

Clothing allowance

Free yoga classes

Job summary

Alo is seeking an Operations Lead in East Rutherford, NJ to drive profitability and efficiency across store operations. You will lead inventory control, execute shipments and floor replenishment, and uphold visual standards while ensuring a safe, inviting environment for guests and a productive team.

You will partner with store leadership to manage budgets, analyze metrics, and develop talent, while actively guiding staff to deliver exceptional guest experiences and operational excellence.

Qualifications

• 2+ years of client-centric, sales environment experience.
• Strong interpersonal and written communication skills.

Responsibilities

• Lead inventory management and maximize accuracy while reducing shrink.
• Investigate inventory issues with GM to address system gaps or escalation.
• Oversee shipments, receiving, processing, reverse transfers, replenishment, floor sets and supply management.
• Champion visual standards on the sales floor.
• Support safe operations through stockroom standards and processes.
• Partner with Operations & Visual Managers on reporting, budgets, and facilities to maximize results.
• Use metrics to drive business strategies and guide staff development.
• Move on the sales floor to meet business needs and guest experience goals.
• Oversee Operations Associates and lead recruitment and development.
• Provide continuous feedback to improve team performance with store leadership.
• Collaborate with Visual Lead and Sales/Service Lead on cross-functional training and execution.
• Open/close store following BOH standards.

Skills

Sales experience

Inventory management

Job description

Alo is seeking an Operations Lead in East Rutherford, NJ to drive profitability and efficiency across store operations. You will lead inventory control, execute shipments and floor replenishment, and uphold visual standards while ensuring a safe, inviting environment for guests and a productive team.

You will partner with store leadership to manage budgets, analyze metrics, and develop talent, while actively guiding staff to deliver exceptional guest experiences and operational excellence.