Retail Operations Lead: Key Carrier & Coordinator

The TJX Companies, Inc.; Bedford (NH); Presencial; USD 23 000 - 24 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Associate discount

401(k) matched

Medical/dental/vision

Resumo da oferta

The TJX Companies, Inc. is seeking a Key Carrier at our Bedford, NH location. This role extends the Coordinator position and involves leadership in store operations, customer service, and associate coaching. Open availability, including nights and weekends, is required to support store needs.

The role emphasizes strong communication, problem solving, and adherence to company policies while promoting a safe shopping environment. Join a Fortune 100 retailer with growth opportunities.

Qualificações

• One year of retail experience; six months of leadership experience.
• Flexible schedule including nights and weekends.
• Knowledge of company software, systems, and procedures.
• Knowledge of merchandise flow in stores.
• Proven problem-solving skills.
• Ability to coach, delegate and follow up on tasks.
• Ability to multi-task and adapt to changing directions.
• Strong communication and organizational skills.

Responsabilidades

• Creates a positive internal and external customer experience.
• Acts as Manager on Duty adhering to company policy and procedures.
• Ensures store team performs tasks per store plan and prioritizes as needed.
• Provides coaching to Associates on customer service matters.
• Maintains accurate Associate coverage for a positive customer experience.
• Ensures opening/closing procedures are executed per guidelines.
• Communicates priorities and progress with management and Associates.
• Promotes safety and compliance with labor laws and policies.
• Other duties as assigned by store leadership.

Conhecimentos

Retail experience

Leadership experience

Customer service

Teamwork

Problem solving

Coaching

Multi-tasking

Communication skills

Merchandise flow knowledge

Descrição da oferta de emprego

The TJX Companies, Inc. is seeking a Key Carrier at our Bedford, NH location. This role extends the Coordinator position and involves leadership in store operations, customer service, and associate coaching. Open availability, including nights and weekends, is required to support store needs.

The role emphasizes strong communication, problem solving, and adherence to company policies while promoting a safe shopping environment. Join a Fortune 100 retailer with growth opportunities.