Retail Operations Lead (Key Carrier)

The TJX Companies, Inc.; Bedford (NH); On-site; USD 2,066,000 - 2,259,000; Full time

Benefits offered by this job

Associate discount

401(k) plan

Health & wellness benefits

Paid time off

Job summary

The TJX Companies, Inc. is seeking a Key Carrier at our Sierra store in Bedford, NH. This elevated role alternates with Coordinator duties, requiring open availability including nights and weekends. You will lead in-store operations, coach Associates, and uphold customer service excellence across departments.

Key Carriers model strong teamwork, adapt to store needs, and ensure compliance with company policies and procedures while supporting a positive shopping experience for all customers.

Qualifications

• Open availability, including nights and weekends.
• 1 year retail experience, 6 months leadership experience.

Responsibilities

• Create a positive customer experience both internally and externally.
• Act as Manager on Duty per policy and procedures.
• Coach Associates and provide feedback to improve performance.
• Ensure opening/closing procedures are executed per guidelines.
• Maintain accurate coverage and adherence to labor policies.

Skills

Customer service

Leadership

Flexibility

Team player

Communication

Evening/Night availability

Job description

The TJX Companies, Inc. is seeking a Key Carrier at our Sierra store in Bedford, NH. This elevated role alternates with Coordinator duties, requiring open availability including nights and weekends. You will lead in-store operations, coach Associates, and uphold customer service excellence across departments.

Key Carriers model strong teamwork, adapt to store needs, and ensure compliance with company policies and procedures while supporting a positive shopping experience for all customers.