Retail Operations Lead: Key Carrier

TJX; Jacksonville (FL); On-site; USD 22,000 - 23,000; Full time

Benefits offered by this job

Associate discount

401(k) match

Health/dental/vision insurance

Paid holidays/vacation/sick leave

Scholarship program

Job summary

HomeGoods at TJX Companies in Jacksonville, FL seeks a Key Carrier to support store leadership and deliver exceptional customer service. This role alternates with Coordinator duties and may lead in managing all store activities, coaching Associates, and ensuring tasks align with the store plan.

Open availability including nights and weekends is required. Ideal candidates show strong problem-solving, multi-tasking, and communication skills in a fast-paced retail environment.

Qualifications

• 1 year retail experience and 6 months leadership experience mentioned.
• Strong communication and coaching abilities.
• Flexible schedule including nights and weekends.

Responsibilities

• Create a positive customer experience and coach Associates.
• Act as Manager on Duty adhering to policies.
• Ensure store tasks align with the store plan and priorities.
• Open/close procedures executed per guidelines.
• Provide feedback and recognize performance.

Skills

Retail experience

Leadership experience

Customer service

Team player

Communication

Education

1 year retail or 6 months leadership experience (implied)

Job description

HomeGoods at TJX Companies in Jacksonville, FL seeks a Key Carrier to support store leadership and deliver exceptional customer service. This role alternates with Coordinator duties and may lead in managing all store activities, coaching Associates, and ensuring tasks align with the store plan.

Open availability including nights and weekends is required. Ideal candidates show strong problem-solving, multi-tasking, and communication skills in a fast-paced retail environment.