Retail Operations Lead - In-Store Excellence

JCPenney; Columbia (SC); On-site; USD 26,174 - 32,718; Full time

Benefits offered by this job

Medical/dental/vision insurance

401(k) with Company match

Paid vacation/holidays

Employee discount

Job summary

JCPenney is seeking an Operations Supervisor in Columbia, SC to drive in-store merchandise, supervise associates, and execute operational tasks. The role focuses on inventory accuracy, pricing/signing, and staff development while meeting performance and safety standards.

As a leader, you will coach team members, manage stockroom processes, and ensure efficient omnichannel execution to support profitable sales growth. Bachelor’s degree or equivalent experience is expected.

Qualifications

• Minimum of 2 years retail leadership experience.
• Bachelor's degree or equivalent work experience.
• Drives performance and accountability across the team.
• Strong relational and communication skills to engage diverse audiences.

Responsibilities

• Direct and supervise store operations and merchandise flow.
• Oversee inventory counts, RFID processes, and stock ledger accuracy.
• Lead pricing and signing, re-ticketing, and merchandising execution.
• Coach and develop associates; address performance issues promptly.
• Ensure schedules, safety, omnichannel execution, and attendance standards.

Skills

Retail leadership

Customer service

Team supervision

Communication

Education

Bachelor's degree

Tools

RFID systems

POS systems

Job description

JCPenney is seeking an Operations Supervisor in Columbia, SC to drive in-store merchandise, supervise associates, and execute operational tasks. The role focuses on inventory accuracy, pricing/signing, and staff development while meeting performance and safety standards.

As a leader, you will coach team members, manage stockroom processes, and ensure efficient omnichannel execution to support profitable sales growth. Bachelor’s degree or equivalent experience is expected.