Retail Operations Lead — Growth & Guest Experience

Talbots; Hilton Head Island (SC); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Growth opportunities

Incentive opportunities

Comprehensive benefits

Generous merchandise discount 50%–70%

Referral incentive program

Discounts on travel, shopping, and 201

Job summary

Talbots is seeking a Store Leader in Hilton Head Island, SC with 2+ years in specialty retail to drive store operations and visual presentation while delivering exceptional service. You will mentor teammates, coordinate floor sets, and ensure brand standards in a fast-paced environment.

The role emphasizes hospitality, teamwork, and a customer-centric approach to grow sales. Join a culture built on integrity, diversity, and strong relationships with customers and associates, and contribute to a

Qualifications

• Two or more years in specialty retail with emphasis on store ops or visual merchandising.
• Professionalism, integrity and respect in the workplace.
• Customer-centric focus contributing to store sales growth.
• Educator/coach/mentor who inspires team members.
• Organized and strategic with the ability to decide and execute.
• Clear communicator of business information and brand initiatives.
• Flexible schedule including weekends and holidays.

Responsibilities

• Create a hospitality culture and foster lasting customer relationships.
• Deliver exceptional customer service to promote products and brand.
• Achieve sales and service metrics through clientelling and outreach.
• Partner with the Manager to lead the team across operations.
• Plan floor sets, displays, recalls and markdowns.
• Educate and reinforce brand standards and company policies.

Skills

Store operations

Visual merchandising

Customer service

Educator / coach / mentor

Communication

Team leadership

Tools

POS / iPad systems

Job description

Talbots is seeking a Store Leader in Hilton Head Island, SC with 2+ years in specialty retail to drive store operations and visual presentation while delivering exceptional service. You will mentor teammates, coordinate floor sets, and ensure brand standards in a fast-paced environment.

The role emphasizes hospitality, teamwork, and a customer-centric approach to grow sales. Join a culture built on integrity, diversity, and strong relationships with customers and associates, and contribute to a