Retail Operations Leader — Elevate Customer Experience

The Talbots LLC; Florida; On-site; USD 52,000 - 70,000; Full time

Benefits offered by this job

Incentive opportunities

Benefits package

Merchandise discounts 50%–70%

Referral incentives

Discounts on travel, shopping, events

Job summary

The Talbots LLC is seeking a Store Manager in Florida to lead a high-performing team and drive exceptional customer experiences. You will champion brand standards, coach associates, and oversee store operations, including floor sets, merchandising, and customer outreach.

Ideal candidates will have 2+ years of specialty retail leadership, strong communication skills, and the ability to balance operational and selling priorities in a fast-paced environment.

Qualifications

• Two+ years of specialty retail leadership experience.
• Demonstrated customer-centric approach to sales and service.
• Ability to coach and mentor team members to achieve store goals.
• Clear communicator of business initiatives and brand standards.
• Strong organizational and strategic planning skills.
• Comfort with POS/handheld technology and frontline systems.

Responsibilities

• Create and foster a culture of hospitality through exceptional customer experiences and build enduring relationships.
• Provide exceptional customer service to promote products and brand relationships.
• Achieve sales and service metrics in clientelling, outreach, and events.

Skills

Leadership

Customer focus

Educator/coach/mentor

Communication

Organized and strategic

Tech aptitude (POS/iPad/handheld)

Physical stamina

Tools

POS/iPad/handheld systems

Job description

The Talbots LLC is seeking a Store Manager in Florida to lead a high-performing team and drive exceptional customer experiences. You will champion brand standards, coach associates, and oversee store operations, including floor sets, merchandising, and customer outreach.

Ideal candidates will have 2+ years of specialty retail leadership, strong communication skills, and the ability to balance operational and selling priorities in a fast-paced environment.