Retail Operations Lead — Donations & Merchandising

Horizon Goodwill Industries, Inc; Winchester (VA); On-site; USD 17,000 - 24,000; Full time

Job summary

Horizon Goodwill Industries, Inc in Winchester, VA is seeking a Production Manager to oversee the store during the Store Manager's absence, managing backroom processes, donations, sales, and merchandising. The role emphasizes pricing, maintenance, display, and related paperwork, while coaching staff and ensuring an exceptional customer experience for shoppers and donors.

This full-time position requires a High School diploma and at least one year of retail experience, with reliable

Qualifications

• High School diploma or equivalent required.
• At least one year of retail experience with increasing responsibilities.
• Reliable transportation required.
• Ability to pass pre-screenings such as background or drug screenings.

Responsibilities

• Assist with supervising store personnel and assigned trainees.
• Assist with arranging store windows, store displays, and promotional activities.
• Assist with training of new hires
• Assist with coaching, providing feedback, and development of all store personnel
• Support store personnel in achieving specific performance metrics
• Provide and assist store personnel in creating an exceptional customer service experience for our shoppers and donors
• Maintain efficient product flow in line with company policies and procedures
• Perform regular audits on workstations and donation area including trash, recycling, and priced merchandise
• Ring sales correctly on cash register, handle money, cash reconciliation, and make store deposits in accordance with company policy.
• Receive donations, Maintain accurate donation recording, and transport to designated area production.

Skills

Retail experience

Education

High School Diploma

Job description

Horizon Goodwill Industries, Inc in Winchester, VA is seeking a Production Manager to oversee the store during the Store Manager's absence, managing backroom processes, donations, sales, and merchandising. The role emphasizes pricing, maintenance, display, and related paperwork, while coaching staff and ensuring an exceptional customer experience for shoppers and donors.

This full-time position requires a High School diploma and at least one year of retail experience, with reliable