Production Team Lead: Donor & Inventory Champion

Goodwill of Greater Washington; Gainesville (VA); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Healthcare

Paid time off

Bonus potential

Employee discounts

Same day pay

Life insurance

Job summary

Goodwill of Greater Washington is seeking a capable supervisor to lead production operations for donations, inventory, and processing. The role emphasizes excellent customer service to donors, adherence to procedures, and guiding a team to maintain quality merchandise flow to the sales floor.

The position requires supervisory experience, strong communication, and the ability to lift up to 40–50 pounds. A strong background in store operations and safety is preferred.

Qualifications

• Directing staff and overseeing productionDonations processing and inventory.
• Customer service to donors and safe donation handling.
• Monitoring store safety and security procedures.
• Assisting with interviews and performance evaluations.
• Developing efficient methods and procedures for work.

Responsibilities

• Monitors and ensures smooth production for donation functions and inventory.
• Provides excellent donor service, unloads donations, receipts, sorts items for sales.
• Enforces store safety and security procedures.
• Assists in settling complaints and guiding staff.
• Supports interviews and performance evaluations.

Skills

Directing Others

Motivating Others

Customer Focus

Process Management

Functional/Technical Skills

Education

High school diploma or equivalent

Job description

Goodwill of Greater Washington is seeking a capable supervisor to lead production operations for donations, inventory, and processing. The role emphasizes excellent customer service to donors, adherence to procedures, and guiding a team to maintain quality merchandise flow to the sales floor.

The position requires supervisory experience, strong communication, and the ability to lift up to 40–50 pounds. A strong background in store operations and safety is preferred.