Retail Operations Pro — Customer Experience & Merchandising

JCPenney; Columbus (GA); On-site; USD 16,531 - 20,664; Full time

Benefits offered by this job

Medical/dental/vision

Paid vacation/holidays

401(k) with company match

Associate discount

Eight paid holidays

Job summary

JCPenney in Columbus, GA is seeking an Operations Associate to create an outstanding customer experience by performing store operations before opening.

You’ll handle customer service, pricing & signing, replenishment, receiving, backroom standards, and omnichannel duties including Buy Online Pickup in Store and Ship from Store. Candidates typically have 1–2 years of retail experience; this is an early morning role with a collaborative team focus.

Qualifications

• 1–2 years of retail experience.

Responsibilities

• Customer service while moving around the store.
• Execute pricing and signing across the store.
• Replenish and restock to ensure styles and sizes are available.
• Receive and unload merchandise with the team.
• Maintain backroom safety, cleanliness and organization.
• Support Omnichannel initiatives (BOPIS, Ship from Store, returns).
• Implement merchandising plans and uphold standards for a great shopper experience.

Skills

Customer service

Pricing & signing

Replenishment

Receiving

Backroom standards

Omnichannel

Merchandise strategy

Learning environment

Job description

JCPenney in Columbus, GA is seeking an Operations Associate to create an outstanding customer experience by performing store operations before opening.

You’ll handle customer service, pricing & signing, replenishment, receiving, backroom standards, and omnichannel duties including Buy Online Pickup in Store and Ship from Store. Candidates typically have 1–2 years of retail experience; this is an early morning role with a collaborative team focus.