Retail Operations Associate — Early Morning Team Player

JCPenney; Boardman Township (OH); On-site; USD 16,531 - 20,664; Full time

Benefits offered by this job

Medical/Dental/Vision

Term Life Insurance

Paid Vacation/Holidays

401(k) with Company match

Associate Discount

Job summary

JCPenney in Boardman Township, Ohio is seeking an Operations Associate to create an outstanding customer experience by performing essential store operations before opening.

You will work with a team on pricing, restocking, receiving merchandise, and supporting omnichannel initiatives while upholding merchandising standards and safety. Prior retail experience of 1–2 years is preferred, with an emphasis on speed, accuracy, and friendly service.

Qualifications

• 1–2 years of retail experience.
• Ability to work early morning before store opens.
• Customer-focused mindset.

Responsibilities

• Provide outstanding customer service while assisting shoppers.
• Execute pricing and signage changes across store.
• Restock and replenish merchandise to ensure availability.
• Receive and unload merchandise from trucks.
• Maintain clean, safe, and organized backroom.
• Support omnichannel activities (BOPIS, Ship from Store, Returns).
• Implement merchandising plans to optimize floor layout.
• Participate in ongoing training and learning.

Skills

Customer service

Communication

Teamwork

Multi-tasking

Retail experience

Tools

POS system

Job description

JCPenney in Boardman Township, Ohio is seeking an Operations Associate to create an outstanding customer experience by performing essential store operations before opening.

You will work with a team on pricing, restocking, receiving merchandise, and supporting omnichannel initiatives while upholding merchandising standards and safety. Prior retail experience of 1–2 years is preferred, with an emphasis on speed, accuracy, and friendly service.