Early-Morning Retail Ops Pro - Customer Experience

JCPenney; Strongsville (OH); On-site; USD 16,531 - 20,664; Full time

Benefits offered by this job

Employee discount

Medical/dental/vision benefits

401(k) with company match

Paid vacation/holidays

Job summary

JCPenney в Strongsville seeks an Operations Associate to create an outstanding customer experience by performing essential store operations before opening. You will join a team to handle merchandising, pricing, and replenishment in a fast-paced environment.

The role emphasizes handling merchandise, backroom organization, and omnichannel duties such as Buy Online Pickup in Store and Ship from Store. Prior retail experience is valued.

Qualifications

• 1–2 years retail experience.
• Ability to perform operations functions before store opening.
• Comfort with fast-paced store environment.

Responsibilities

• Provide customer service and assist customers with questions or requests.
• Execute pricing and signing updates across the store quickly and accurately.
• Replenish and restock merchandise to ensure availability and stock levels.
• Receive and unload merchandise and prepare items in backroom.
• Maintain backroom standards and safety.

Skills

Customer service

Pricing and signing

Merchandise replenishment

Stockroom organization

Omnichannel knowledge

Job description

JCPenney в Strongsville seeks an Operations Associate to create an outstanding customer experience by performing essential store operations before opening. You will join a team to handle merchandising, pricing, and replenishment in a fast-paced environment.

The role emphasizes handling merchandise, backroom organization, and omnichannel duties such as Buy Online Pickup in Store and Ship from Store. Prior retail experience is valued.