Retail Operations & Customer Experience Associate

Belk; Wisconsin; On-site; USD 17,000 - 25,000; Full time

Job summary

Belk in Wisconsin seeks an Operations Team Associate to drive sales and deliver a positive customer experience by processing inbound truck deliveries and preparing new merchandise for the sales floor. The role also supports merchandising, store fulfillment, and facilities tasks, with an emphasis on inventory accuracy and team collaboration.

The position is hourly and requires lifting up to 50 lbs, a flexible schedule including nights and weekends, and comfort with technology.

Qualifications

• Customer service focus and drive to meet store goals.
• Clamp? 0

Responsibilities

• Efficiently unload cartons from truck deliveries and prepare products for sales floor.
• Process sensor tags and RFID tasks to support inventory accuracy.
• Assist with facilities tasks including lighting, maintenance, and housekeeping.
• Support floor sets, merchandising, and order picking and packing.
• Keep shelves organized and replenish supplies to maintain store readiness.
• Learn processes and policies to improve execution and performance.
• Assist customers and support store during peak traffic periods.
• Contribute to a positive store culture with teammates.
• Follow safety and asset protection procedures to minimize risk.

Skills

Customer service orientation

Store operations

Inventory control

Communication

Tech-savvy

Flexible schedule

Team collaboration

Lift 50 lbs

Tools

RFID systems

Job description

Belk in Wisconsin seeks an Operations Team Associate to drive sales and deliver a positive customer experience by processing inbound truck deliveries and preparing new merchandise for the sales floor. The role also supports merchandising, store fulfillment, and facilities tasks, with an emphasis on inventory accuracy and team collaboration.

The position is hourly and requires lifting up to 50 lbs, a flexible schedule including nights and weekends, and comfort with technology.