Retail Operations & Customer Experience Associate

CarMax; San Diego (CA); On-site; USD 24,466 - 50,833; Part time

Benefits offered by this job

Paid sick leave

Vacation time

Job summary

CarMax in San Diego is seeking a Business Operations Associate to support our store operations. Your role will involve processing sales transactions, managing auctions, and delivering excellent customer service, all while ensuring accuracy and compliance with regulations.

We prioritize transparency, integrity, and maintaining a clean work area. The ideal candidate will possess strong organizational skills and the ability to thrive in a fast-paced environment. Join us to empower modern customers and drive progress in our community.

Qualifications

• Ability to read, interpret, and record data accurately.
• Strong organizational and multitasking skills.
• Effective verbal and written communication skills.
• Ability to lift up to 20 lbs and stand for long periods.
• Flexibility to work nights, weekends, and holidays.

Responsibilities

• Deliver outstanding customer service and guide customers.
• Process and audit paperwork for sales.
• Manage auction and appraisal transactions.
• Handle cash management and maintain security.
• Train and mentor new associates.
• Perform clerical duties while ensuring accuracy.
• Follow health and safety requirements.

Skills

Customer service

Organizational skills

Multitasking

Microsoft Office proficiency

Verbal communication

Written communication

Job description

CarMax in San Diego is seeking a Business Operations Associate to support our store operations. Your role will involve processing sales transactions, managing auctions, and delivering excellent customer service, all while ensuring accuracy and compliance with regulations.

We prioritize transparency, integrity, and maintaining a clean work area. The ideal candidate will possess strong organizational skills and the ability to thrive in a fast-paced environment. Join us to empower modern customers and drive progress in our community.