Early-Morning Retail Operations Associate

JCPenney; Southaven (MS); On-site; USD 1,790,880 - 2,238,600; Full time

Benefits offered by this job

Employee discount on JCPenney merch

Medical, dental, vision insurance

Paid holidays and vacation

Job summary

JCPenney is seeking an Operations Associate to create an outstanding customer experience through store operations. This early-morning role works with a team to complete functions before opening, including customer service, pricing, replenishment, and receiving merchandise.

The position emphasizes teamwork, speed, and accuracy, with opportunities to support omnichannel initiatives and merchandising strategies in a dynamic retail environment.

Qualifications

• 1–2 years retail experience.
• Ability to perform operations functions early morning.
• Strong customer service skills.
• Ability to work quickly and accurately.

Responsibilities

• Provide customer service and assist customers around the store.
• Execute pricing and signing across the store quickly and accurately.
• Replenish and restock merchandise for floor availability.
• Receive and unload merchandise and prepare it in the backroom.
• Maintain backroom standards for safety and organization.
• Support omnichannel operations including Buy Online Pickup in Store and Ship from Store.
• Implement merchandising strategy and uphold standards.
• Participate in a learning environment and absorb training materials.

Skills

Customer service

Problem solving

Teamwork

Retail experience

Job description

JCPenney is seeking an Operations Associate to create an outstanding customer experience through store operations. This early-morning role works with a team to complete functions before opening, including customer service, pricing, replenishment, and receiving merchandise.

The position emphasizes teamwork, speed, and accuracy, with opportunities to support omnichannel initiatives and merchandising strategies in a dynamic retail environment.