Retail Operations & Cash Services Associate

CarMax Business Services; Pleasanton (CA); On-site; USD 25,000 - 40,000; Full time

Benefits offered by this job

Paid sick time

Vacation time

Holiday pay

Paid time off

Job summary

CarMax in Pleasanton seeks a Business Operations Associate to support store operations, process sales and appraisals, and ensure accurate documentation. You will handle cash, audits, and cross-department tasks in a fast-paced environment.

The role emphasizes customer service, data integrity, and teamwork, with varied shifts including nights and weekends. CarMax promotes transparency and integrity in its operations.

Qualifications

• Ability to read, interpret, and record data accurately for compliance and reporting.
• Strong organizational and multitasking skills in a deadline-driven environment.
• Proficiency in Microsoft Office and data entry systems with intermediate PC skills.
• Effective verbal and written communication skills for customer and team interactions.
• Ability to lift up to 20 lbs and work on your feet for extended periods.
• Commitment to confidentiality, integrity, and adherence to CarMax policies.
• Flexibility to work varied schedules, including nights, weekends, and holidays.

Responsibilities

• Greet customers and guide them through paperwork processes.
• Process and audit paperwork for retail and wholesale sales.
• Manage auction and appraisal transactions with proper documentation.
• Handle cash management tasks and deposits.
• Train and mentor new associates and support store operations.
• Perform clerical duties including filing, data entry, and reconciliation.
• Follow CarMax E&S requirements and maintain a clean workspace.

Skills

Customer service

Data interpretation

Organizational skills

Communication skills

Confidentiality

Flexibility

Attention to detail

Multitasking

Cash handling

Tools

Microsoft Office

Data entry systems

Job description

CarMax in Pleasanton seeks a Business Operations Associate to support store operations, process sales and appraisals, and ensure accurate documentation. You will handle cash, audits, and cross-department tasks in a fast-paced environment.

The role emphasizes customer service, data integrity, and teamwork, with varied shifts including nights and weekends. CarMax promotes transparency and integrity in its operations.