Retail Operations Associate — Stockroom & Salesfloor

Crate and Barrel; Lawrenceville (GA); On-site; USD 42,981,000 - 51,577,000; Full time

Job summary

Crate and Barrel in Lawrenceville, GA is seeking an Operations Associate to maintain the stockroom and support the sales floor. You will process orders, manage inventory, and ensure displays are inviting while following company policies and safety guidelines.

Join a fast-paced team where attention to detail, customer service, and teamwork are valued. You will learn store systems, assist with pricing and promotions, and help deliver a great shopping experience for our customers.

Qualifications

• Customer service experience preferred.
• Retail experience preferred.
• Excellent reading and written English.

Responsibilities

• Process all incoming and outgoing packages, including curbside orders, ship-from-store, and BOPIS, promptly.
• Assist in preparing the stockroom for inventory and perform assigned duties.
• Conduct stock checks and keep the stockroom organized and efficient.
• Maintain visual merchandising standards on the sales floor to engage customers.
• Ensure product displays are stocked and available for customer purchase.
• Demonstrate excellent service and uphold company standards in selling and teamwork.
• Greet customers, process payments, and involve management as needed.
• Support store safety standards and training programs.
• Promote store profitability by supporting operations and accountability.
• Drive sales through product knowledge, engagement, and suggestive selling.
• Communicate promotions, loyalty programs, and initiatives to customers.

Skills

Interpersonal skills

Customer service

Communication skills

Attention to detail

Teamwork

Tools

POS system

AS400 system

Stockroom equipment

Merchandising tools

Job description

Crate and Barrel in Lawrenceville, GA is seeking an Operations Associate to maintain the stockroom and support the sales floor. You will process orders, manage inventory, and ensure displays are inviting while following company policies and safety guidelines.

Join a fast-paced team where attention to detail, customer service, and teamwork are valued. You will learn store systems, assist with pricing and promotions, and help deliver a great shopping experience for our customers.