Retail Operations Associate: Stockroom & Merchandising

Crate & Barrel; Deer Park (IL); On-site; USD 22,041 - 30,307; Full time

Job summary

Crate & Barrel is seeking an Operations Associate to help maintain an efficient stockroom and support the busy salesfloor. You will handle customer orders, inventory tasks, and display maintenance while following company policies and safety guidelines. Collaboration with the store team is essential for a smooth operation.

You will learn and use store systems to support promotions, pricing, and daily routines, bringing a positive attitude, multitasking, and strong teamwork to the role.

Qualifications

• Excellent interpersonal and communication skills; ability to build rapport with customers and teammates.
• Familiarity with POS systems and basic office equipment.
• Willingness to learn, adapt to change, and provide great customer service.

Responsibilities

• Process customer orders including curbside, ship from store, and in‑store pickup.
• Maintain stockroom readiness and conduct regular inventory checks.
• Execute visual merchandising standards to engage customers.
• Ensure product availability on the sales floor and accurate pricing.
• Greet customers, answer questions, process payments, and escalate when needed.
• Support store safety, loss prevention, and training adherence.
• Contribute to store profitability through teamwork and initiative.

Skills

Interpersonal skills

POS system

Communication

Multitasking

Teamwork

Tools

AS400 system

SKU/tagger guns

Ladders/hand tools

Power tools

Job description

Crate & Barrel is seeking an Operations Associate to help maintain an efficient stockroom and support the busy salesfloor. You will handle customer orders, inventory tasks, and display maintenance while following company policies and safety guidelines. Collaboration with the store team is essential for a smooth operation.

You will learn and use store systems to support promotions, pricing, and daily routines, bringing a positive attitude, multitasking, and strong teamwork to the role.