Retail Operations Associate — Customer Experience & Logistics

JCPenney; Redlands (CA); On-site; USD 23,419 - 28,929; Part time

Benefits offered by this job

Medical/dental/vision

401(k) with company match

Associate discount

Paid holidays

Job summary

JCPenney in Redlands, CA is hiring an Operations Associate to deliver an outstanding customer experience by handling operations before store opens. This early-morning role collaborates with teammates to prepare merchandise, update pricing and signage, and keep the backroom orderly.

The role emphasizes customer service, omnichannel support, and efficient execution of in-store processes. 1–2 years of retail experience is preferred; the right candidate is energetic, reliable, and able to work in a

Qualifications

• 1–2 years retail experience.
• Early-morning availability.
• Strong customer service skills.
• Ability to execute pricing and signage accurately.
• Ability to unload merchandise and maintain stockroom standards.
• Willingness to support omnichannel initiatives.

Responsibilities

• Provide customer service and assist customers quickly.
• Execute pricing and signage across the store.
• Restock and prepare merchandise for the floor.
• Receive and unload merchandise from trucks.
• Maintain clean, safe backroom standards.
• Support omnichannel initiatives (BOPIS, ship from store, returns).
• Follow merchandising plans and place products accordingly.
• Learn and apply new processes through training materials.

Skills

Customer service

Retail experience

Pricing/signage

Job description

JCPenney in Redlands, CA is hiring an Operations Associate to deliver an outstanding customer experience by handling operations before store opens. This early-morning role collaborates with teammates to prepare merchandise, update pricing and signage, and keep the backroom orderly.

The role emphasizes customer service, omnichannel support, and efficient execution of in-store processes. 1–2 years of retail experience is preferred; the right candidate is energetic, reliable, and able to work in a