Retail Operations Associate: Early Morning Shifts

JCPenney; Miami (FL); On-site; USD 19,286 - 23,419; Full time

Benefits offered by this job

Employee discount

Paid holidays

401(k) with company match

Job summary

JCPenney is seeking an Operations Associate to enhance the in-store customer experience and perform essential operations before opening. This hands-on role requires working with the team to execute pricing, replenish stock, unload merchandise, and support omnichannel initiatives.

Ideal candidates have 1–2 years of retail experience, strong customer service skills, and the ability to work in a fast-paced environment while maintaining store standards and merchandising plans.

Qualifications

• 1–2 years retail experience.

Responsibilities

• Provide front-line customer service and assist shoppers.
• Execute pricing and signing across merchandise.
• Replenish and restock to keep popular sizes available.
• Receive and unload merchandise from trucks.
• Maintain safe, clean, organized backroom and stockroom.
• Support omnichannel efforts (Buy Online Pickup in Store, Ship from Store, Returns, and merchandise receiving).
• Implement merchandising plans to optimize floor layouts.

Skills

Customer service

Pricing/signage

Stock replenishment

Receiving merchandise

Omnichannel awareness

Job description

JCPenney is seeking an Operations Associate to enhance the in-store customer experience and perform essential operations before opening. This hands-on role requires working with the team to execute pricing, replenish stock, unload merchandise, and support omnichannel initiatives.

Ideal candidates have 1–2 years of retail experience, strong customer service skills, and the ability to work in a fast-paced environment while maintaining store standards and merchandising plans.