Retail Office Coordinator — Front Counter & Admin

GME Supply Family of Brands; Des Moines (IA); On-site; USD 36,000 - 54,000; Full time

Benefits offered by this job

Health Insurance

EAP 24/7

PTO

Volunteer PTO

401k Matching

Job summary

Colsafety seeks an Office Coordinator to support the showroom and back-office operations in Iowa. You will greet customers at the retail counter, process sales, handle returns, and manage orders and records with accuracy.

The role balances front-desk duties with administrative tasks, requiring strong organization, attention to detail, and effective communication with warehouse staff. Join a collaborative team and enjoy competitive benefits as you help keep daily operations running smoothly.

Qualifications

• Customer-facing experience in a retail setting.
• Accurate cash handling and POS operation.
• Detail-oriented with data entry, invoicing and records management.
• Ability to multitask between front desk and back-office duties.
• Professional phone etiquette and effective communication.
• Proficiency with Microsoft Office / Google Workspace.
• Strong teamwork and coordination with warehouse staff.

Responsibilities

• Greet walk-in customers and assist with product selection and orders.
• Process sales, returns and payments; balance cash drawer.
• Answer product questions and route technical inquiries.
• Look up orders, check stock and coordinate pickups with the warehouse.
• Maintain a clean, stocked showroom and organized counter.
• Answer and direct phone calls; manage records and scheduling.

Skills

Customer Service

POS & Cash Handling

Administrative Support

Multitasking

Phone & Communication

Computer Literacy

Team Coordination

Tools

POS Systems

Order Lookup Software

Microsoft Office / Google Workspace

Job description

Colsafety seeks an Office Coordinator to support the showroom and back-office operations in Iowa. You will greet customers at the retail counter, process sales, handle returns, and manage orders and records with accuracy.

The role balances front-desk duties with administrative tasks, requiring strong organization, attention to detail, and effective communication with warehouse staff. Join a collaborative team and enjoy competitive benefits as you help keep daily operations running smoothly.