Retail Office Assistant — Customer Care & Payments

Rooms To Go; Richmond (VA); On-site; USD 21,000 - 22,000; Full time

Benefits offered by this job

Health, dental and vision insurance

401(k)

Employee assistance program

Employee discount

Life insurance

Paid time off

Paid training

Job summary

Rooms To Go is seeking a Retail Office Assistant to support sales teams and customers in the stores' offices. The role involves processing payments, assisting with finance applications, answering delivery questions, and performing various other office duties as needed.

Starting at $15–$16 per hour depending on experience, the position offers benefits based on hours worked and opportunities for growth within the company.

Qualifications

• Over one year of relevant experience preferred.
• Courteous and patient with strong customer service orientation.
• Computer navigation skills, general computer knowledge, and MS Office understanding.
• Ability to effectively communicate, both written and verbally.

Responsibilities

• Support sales associates, customers and store management.
• Process payments and finance applications.
• Answer delivery questions and assist with customer care duties.
• Answer phones and handle various other office duties as assigned.

Skills

Customer service

Communication skills

MS Office

Computer navigation

Attentive

Education

High school diploma/GED or higher

Job description

Rooms To Go is seeking a Retail Office Assistant to support sales teams and customers in the stores' offices. The role involves processing payments, assisting with finance applications, answering delivery questions, and performing various other office duties as needed.

Starting at $15–$16 per hour depending on experience, the position offers benefits based on hours worked and opportunities for growth within the company.