Retail Office Assistant — Customer Care & Payments (Benefits)

Rooms To Go; Dunn (NC); On-site; USD 19,000 - 22,000; Full time

Benefits offered by this job

Health, dental and vision insurance

401(k)

Employee assistance program

Employee discount

Life insurance

Paid time off

Paid training

Job summary

Rooms To Go is hiring a Retail Office Assistant to support sales teams and customers in our store offices. The role involves handling payments, processing finance applications, answering delivery inquiries, and supporting customer care duties.

Strong communication and MS Office skills are essential, with a customer‑centric approach and teamwork in a fast paced furniture retailer. Starting hourly rate is $14–$16, with benefits based on hours worked and eligibility.

Qualifications

• Minimum one year of relevant experience preferred.
• Courteous and patient with strong customer service orientation.
• Ability to effectively communicate in writing and verbally.

Responsibilities

• Support sales associates, customers, and store management.
• Process payments and finance applications; answer delivery questions.
• Assist with customer care responsibilities and answer phones.
• Perform various other office duties as assigned.

Skills

Customer service

MS Office

Communication

Phone etiquette

Education

High school diploma/GED

Tools

MS Office

Job description

Rooms To Go is hiring a Retail Office Assistant to support sales teams and customers in our store offices. The role involves handling payments, processing finance applications, answering delivery inquiries, and supporting customer care duties.

Strong communication and MS Office skills are essential, with a customer‑centric approach and teamwork in a fast paced furniture retailer. Starting hourly rate is $14–$16, with benefits based on hours worked and eligibility.