Retail Office Assistant: Customer Care & Payments

Rooms To Go; Gainesville (GA); On-site; USD 19,000 - 22,000; Full time

Benefits offered by this job

Health, dental and vision insurance

401(k)

Employee discount

Paid time off

Paid training

Employee assistance program

Life insurance

Job summary

Rooms To Go is hiring a Retail Office Assistant to work in the offices of our retail stores. The role supports sales associates, customers, and store management, handling payments and finance applications, answering delivery questions, and assisting with customer care and general office duties.

We value courteous, patient customer service, basic computer skills, and strong written and verbal communication. A high school diploma or GED is required and one year of related experience is preferred.

Qualifications

• Over one year of relevant experience preferred.
• Courteous and Patient with strong customer service orientation.
• Computer navigation skills, general computer knowledge, and MS Office understanding.
• Ability to effectively communicate, both written and verbally.

Responsibilities

• Support sales associates, customers, and store management; process payments and finance applications.
• Answer delivery questions and assist with customer care responsibilities.
• Answer phones and perform various other office duties as assigned.

Skills

Customer service

Communication

Phone handling

Education

High school diploma/GED

Tools

MS Office

Job description

Rooms To Go is hiring a Retail Office Assistant to work in the offices of our retail stores. The role supports sales associates, customers, and store management, handling payments and finance applications, answering delivery questions, and assisting with customer care and general office duties.

We value courteous, patient customer service, basic computer skills, and strong written and verbal communication. A high school diploma or GED is required and one year of related experience is preferred.