Retail Office Assistant: Customer Support & Payments

Rooms To Go; Midland, Odessa (TX, TX); On-site; USD 19,000 - 22,000; Full time

Benefits offered by this job

Health, dental and vision insurance

401(k)

Employee assistance program

Employee discount

Life insurance

Paid time off

Paid training

Job summary

Rooms To Go is hiring a Retail Office Assistant to work in the offices of our retail stores. Office Assistants support sales associates, customers, and store management, process payments and finance applications, answer delivery questions, and assist with customer care responsibilities.

The company emphasizes teamwork and growth opportunities within a large furniture retailer network. Starting salary is $14-$16 per hour, depending on experience.

Qualifications

• Over one year of relevant experience preferred.
• Courteous and patient with strong customer service orientation.
• Computer navigation skills, general computer knowledge, and MS Office understanding.
• Ability to effectively communicate, both written and verbally.
• Open to applicants with or without a high school diploma/GED.
• A good fit for applicants with gaps in their resume or who have been out of the workforce for the past 6 months or more.
• A good job for someone just entering the workforce or returning to the workforce with limited experience and education.

Responsibilities

• Support sales associates, customers, and store management.
• Process payments and finance applications.
• Answer delivery questions and assist with customer care responsibilities.
• Answer phones and perform various other office duties as assigned.

Skills

Customer service

MS Office

Verbal communication

Written communication

Phone etiquette

Education

High school diploma not required

Job description

Rooms To Go is hiring a Retail Office Assistant to work in the offices of our retail stores. Office Assistants support sales associates, customers, and store management, process payments and finance applications, answer delivery questions, and assist with customer care responsibilities.

The company emphasizes teamwork and growth opportunities within a large furniture retailer network. Starting salary is $14-$16 per hour, depending on experience.