Retail Office Assistant: Cash & Customer Care (Daily Pay)

Haverty Furniture Companies, Inc.; Tennessee; On-site; USD 18,000 - 26,000; Full time

Benefits offered by this job

Daily Pay Program

401K with 4% match

Health, dental, and vision benefits

Paid time off

Employee discount

Referral bonus

Health and wellness program

Job summary

Havertys is seeking an energetic Office Assistant to join the Havertys Team in our retail locations. You will support customer service, process sales and payments, answer phones, and assist with deliveries to ensure a smooth shopping experience.

You'll thrive in a team environment that prizes service, integrity, quality, and teamwork. The role offers hourly pay, a consistent schedule, and opportunities for growth within the company.

Qualifications

• High school diploma or GED required.
• 1-3 years of customer service experience, preferably in retail.
• 1-3 years of cash handling experience or equivalent.
• General computer skills with Microsoft Word, Excel, and O365.
• Strong math, communication, and customer service skills.
• Highly organized with the ability to multitask.
• Able to follow oral and written instructions and work independently.

Responsibilities

• Balance the cash fund every morning and evening.
• Complete daily opening and closing procedure checklists.
• Prepare and reconcile bank deposits.
• Accurately process customer sales and payments.
• Maintain an organized and secure office environment.
• Answer incoming calls, distribute messages, and manage store voicemail.
• Handle customer complaints and follow up on service tickets.
• Review outstanding customer transactions.
• Verify and schedule deliveries to ensure they are ready to be routed.

Skills

Customer service

Cash handling

MS Word

Excel

Office administration

Organization

Communication

Education

High school diploma or GED

1-3 years of retail/customer service experience

Tools

O365

Job description

Havertys is seeking an energetic Office Assistant to join the Havertys Team in our retail locations. You will support customer service, process sales and payments, answer phones, and assist with deliveries to ensure a smooth shopping experience.

You'll thrive in a team environment that prizes service, integrity, quality, and teamwork. The role offers hourly pay, a consistent schedule, and opportunities for growth within the company.