Retail Office Assistant — Customer Service & Cash Handling

Haverty Furniture Companies, Inc.; Richmond (TX); Presencial; USD 18.000 - 23.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Daily Pay

401K with match

Medical/Dental/Vision

Paid time-off

Career advancement

Community involvement

Employee discount

Referral bonus

Wellness program

Draw Pay

Descripción de la vacante

Havertys is seeking an energetic Office Assistant to join our team in a retail setting. You will support customer sales, process payments, answer phones, and schedule deliveries to ensure excellent store service.

The role offers daily pay options, a 401K with company match, comprehensive benefits, and opportunities for advancement within the company. Weekend availability may be required, with weekday hours aligned to store operations.

Formación

• High school diploma or GED required with 1–3 years of customer service experience.
• 1–3 years cash handling experience or equivalent combination of education and experience.
• General computer skills with knowledge of Microsoft Word, Excel, and O365 preferred.
• Strong math, communication and customer service skills.
• Highly organized and able to multitask.

Responsabilidades

• Balance the cash fund every morning and evening.
• Complete daily opening and closing procedure checklists.
• Prepare and reconcile bank deposits.
• Accurately process customer sales and payments.
• Maintain an organized and secure office environment.
• Answer incoming calls, distribute messages, and manage store voicemail.
• Handle customer complaints and follow up on service tickets.
• Review outstanding customer transactions.
• Verify and schedule deliveries to ensure they are ready to be routed.
• Ensure purchase orders are present for out-of-stock products.
• Contact customers when products are available for pickup.
• File and prepare daily paperwork.

Conocimientos

Customer service

Cash handling

MS Word

MS Excel

O365

Math

Communication

Organization

Educación

High school diploma or GED

Herramientas

POS systems

Descripción del empleo

Havertys is seeking an energetic Office Assistant to join our team in a retail setting. You will support customer sales, process payments, answer phones, and schedule deliveries to ensure excellent store service.

The role offers daily pay options, a 401K with company match, comprehensive benefits, and opportunities for advancement within the company. Weekend availability may be required, with weekday hours aligned to store operations.