Retail Office & Customer Support Associate

Havertys Furniture; Mount Juliet (TN); On-site; USD 18,000 - 26,000; Full time

Benefits offered by this job

Paid comprehensive training

401K with company match 4%

Premium medical/dental/vision benefits

Paid time-off

Job summary

Havertys Furniture is seeking an energetic Office Assistant to join our retail team.Responsibilities include processing sales and payments, answering calls, and assisting with deliveries in a customer-focused environment. The position offers comprehensive training and opportunities for advancement.

The role requires a high school diploma or GED and 1–3 years of cash handling and customer service experience. Monday–Saturday hours apply with paid time off and benefits.

Qualifications

• Minimum high school diploma or GED.
• 1–3 years of customer service experience, preferably in retail.
• 1–3 years cash handling experience or equivalent.
• General computer skills with Microsoft Word, Excel, and O365.

Responsibilities

• Balance the cash fund every morning and evening.
• Process customer sales and payments accurately.
• Answer phones and manage store voicemail.
• Schedule deliveries and verify ready-to-ship orders.

Skills

Customer service

Cash handling

Multitasking

Strong math

Communication

Organized

Follow instructions

Education

High school diploma or GED

Tools

Microsoft Word

Excel

O365

Job description

Havertys Furniture is seeking an energetic Office Assistant to join our retail team.Responsibilities include processing sales and payments, answering calls, and assisting with deliveries in a customer-focused environment. The position offers comprehensive training and opportunities for advancement.

The role requires a high school diploma or GED and 1–3 years of cash handling and customer service experience. Monday–Saturday hours apply with paid time off and benefits.