Retail Mobile Solutions Specialist

T-Mobile; Houston (TX); On-site; USD 22,730 - 32,373; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k)

Employee stock grants

Paid parental and family leave

Tuition assistance

Job summary

A telecommunications company in Houston is looking for Mobile Associates to engage with customers and promote T-Mobile solutions. Ideal candidates will have experience in customer service or sales and be passionate about technology. Responsibilities include building customer relationships, utilizing digital tools, and completing training to ensure customer satisfaction. The position offers training pay and competitive compensation, including benefits and an annual stock grant opportunity.

Qualifications

• 6 months of customer service and/or sales experience, Retail environment preferred.

Responsibilities

• Engage with a broad range of customers in a retail environment.
• Leverage digital tools during customer interactions.
• Complete training on the T-Mobile in-store experience and improve skills.
• Connect with customers to build rapport and trust.
• Build relationships with leadership and support account servicing.

Skills

Customer Satisfaction

Team Building

Retail Sales

Education

High School Diploma/GED

Job description

A telecommunications company in Houston is looking for Mobile Associates to engage with customers and promote T-Mobile solutions. Ideal candidates will have experience in customer service or sales and be passionate about technology. Responsibilities include building customer relationships, utilizing digital tools, and completing training to ensure customer satisfaction. The position offers training pay and competitive compensation, including benefits and an annual stock grant opportunity.