Mobile Experience Specialist

T-Mobile; Fort Collins (CO); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Medical, dental and vision insurance

401(k) with employer matching

Paid parental and family leave

Tuition assistance and college coaching

Job summary

A leading telecommunications company is seeking Mobile Associates to bring their brand to life within National Sales partner locations. This role involves engaging customers in a high-traffic retail setting, utilizing digital tools, and demonstrating T-Mobile’s solutions. Candidates should have a High School Diploma/GED and six months of customer service or sales experience. Positioned for career growth within an inclusive environment, successful individuals will be customer-focused and driven in a fast-paced sales atmosphere.

Qualifications

• Six months of customer service and/or sales experience in a retail environment preferred.
• Passionate customer advocate with a desire to connect with customers.
• Willingness to work alongside peers and store leaders.

Responsibilities

• Proactively engage with a broad range of customers in a high-traffic retail environment.
• Use digital tools and solution-based selling techniques to demonstrate value.
• Complete training on the T-Mobile in-store experience and improve skills.
• Build rapport and trust with customers to provide exceptional service.
• Support the customer experience from account set-up to support.

Skills

Customer Satisfaction

Team Building

Retail Sales

Education

High School Diploma/GED

Job description

A leading telecommunications company is seeking Mobile Associates to bring their brand to life within National Sales partner locations. This role involves engaging customers in a high-traffic retail setting, utilizing digital tools, and demonstrating T-Mobile’s solutions. Candidates should have a High School Diploma/GED and six months of customer service or sales experience. Positioned for career growth within an inclusive environment, successful individuals will be customer-focused and driven in a fast-paced sales atmosphere.