Mobile Solutions Specialist – Retail & Customer Growth

T-Mobile; Florida; On-site; USD 19,889 - 28,326; Part time

Benefits offered by this job

Annual Stock Grant

Medical, dental, vision insurance

Paid time off and holidays

Employee discounts on mobile services

Job summary

A leading telecommunications provider is seeking a Mobile Associate to engage with customers in-store and promote T-Mobile solutions. Candidates should have a high school diploma and at least 6 months of customer service experience. This role involves building rapport with customers, using digital tools to enhance their experiences, and achieving sales targets in a fast-paced environment. Competitive compensation includes base pay, training pay, annual incentives, and extensive benefits.

Qualifications

• Passionate customer advocate with the desire to connect and have fun with customers.
• Willing to work with peers and leaders, share best practices and resolve customer issues.
• Competitive drive and confidence to succeed in a fast-paced environment.

Responsibilities

• Engage proactively with customers in a high-traffic retail setting.
• Use digital tools to communicate effectively and educate customers.
• Complete training on products and processes to be Customer Ready.
• Maintain a customer-obsessed approach with a friendly demeanor.
• Build relationships with leadership and teams for customer support.

Skills

Customer Satisfaction

Team Building

Retail Sales

Education

High School Diploma/GED

Job description

A leading telecommunications provider is seeking a Mobile Associate to engage with customers in-store and promote T-Mobile solutions. Candidates should have a high school diploma and at least 6 months of customer service experience. This role involves building rapport with customers, using digital tools to enhance their experiences, and achieving sales targets in a fast-paced environment. Competitive compensation includes base pay, training pay, annual incentives, and extensive benefits.