In-Store Mobile Solutions Specialist

T-Mobile; Traverse City (MI); On-site; USD 20,457 - 29,136; Full time

Benefits offered by this job

Medical, dental and vision insurance

401(k) plan

Paid time off and holidays

Employee stock grants

Tuition assistance

Job summary

A leading telecommunications company is looking for Mobile Associates to enhance customer engagement and fulfillment in their retail locations. This role involves actively showcasing T-Mobile solutions, using digital tools for customer interactions, and building strong relationships. Candidates need a High School Diploma/GED and 6 months of sales or customer service experience. The position offers competitive hourly pay, training, and various employee benefits, including paid time off and stock grants.

Qualifications

• 6 months of customer service and/or sales experience, preferably in a retail environment.
• Ability to connect personally with customers and provide exceptional service.
• Willingness to learn and share best practices with peers.

Responsibilities

• Engage proactively with customers in a retail environment using digital tools.
• Leverage self-serve tools and solution-based selling techniques.
• Complete training and continuously improve skills.
• Build relationships with customers and nearby team leadership.

Skills

Customer Satisfaction

Team Building

Retail Sales

Education

High School Diploma/GED

Job description

A leading telecommunications company is looking for Mobile Associates to enhance customer engagement and fulfillment in their retail locations. This role involves actively showcasing T-Mobile solutions, using digital tools for customer interactions, and building strong relationships. Candidates need a High School Diploma/GED and 6 months of sales or customer service experience. The position offers competitive hourly pay, training, and various employee benefits, including paid time off and stock grants.