Retail Mobile Solutions Expert

T-Mobile; Los Angeles (CA); On-site; USD 26,000 - 30,000; Full time

Benefits offered by this job

Medical, Dental, Vision

Stock grants

Employee stock purchase plan

Paid time off

12 paid holidays

Discounts on mobile service

Job summary

T-Mobile is hiring Mobile Associates to bring the brand to life in National Sales partner locations. In a high-traffic retail setting, you’ll engage customers, demonstrate products, and drive sales with a customer-first mindset.

You will undergo comprehensive training, work with digital tools, and collaborate with nearby stores to onboard customers. The role emphasizes service excellence, problem solving, and meeting sales targets while enjoying strong benefits and growth opportunities.

Qualifications

• High School Diploma/GED required.
• 6 months of customer service and/or sales experience in a retail environment preferred.
• Legally authorized to work in the United States.

Responsibilities

• Proactively engages with a broad range of customers in a high-traffic retail environment using digital tools and effective communication.
• Identify customer needs and demonstrate T-Mobile solutions through solution-based selling.
• Complete training on in-store processes, products, and systems; stay customer-ready and on-brand.
• Build relationships with nearby leadership and teams to support the customer experience from setup to servicing.

Skills

Coaching

Communication

Consultative Selling

Customer Education

Customer Engagement

Sales

Sales Techniques

Product Knowledge

Relationship Building

Leadership

Customer Needs Identification

Customer Referrals

Customer Satisfaction

Education

High School Diploma/GED

Job description

T-Mobile is hiring Mobile Associates to bring the brand to life in National Sales partner locations. In a high-traffic retail setting, you’ll engage customers, demonstrate products, and drive sales with a customer-first mindset.

You will undergo comprehensive training, work with digital tools, and collaborate with nearby stores to onboard customers. The role emphasizes service excellence, problem solving, and meeting sales targets while enjoying strong benefits and growth opportunities.