Retail Mobile Expert: Tech Solutions & Customer Wins

T-Mobile; McComb (MS); On-site; USD 37,000 - 48,000; Full time

Benefits offered by this job

Stock grants

401(k)

Paid time off

Medical, dental and vision

Employee discounts

Job summary

T-Mobile is seeking a Retail Associate to support in-store operations, helping customers with technology and service needs in a fast-paced environment. You will build product knowledge, demonstrate solutions, and guide customers through their shopping journey.

Ideal candidates have at least 6 months in retail customer service or sales, strong communication skills, and a team-oriented mindset, working on-site with flexible hours and incentives.

Qualifications

• High School Diploma or GED required.
• Minimum 6 months of customer service or sales experience in retail preferred.

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions that meet individual needs
• Utilize digital tools to demonstrate network coverage, service plans, and product features to enhance customer understanding and engagement
• Complete required training to build knowledge of retail processes, systems, and wireless technology innovations
• Collaborate with colleagues across channels to support a seamless customer experience and contribute to team initiatives
• Also responsible for other duties/projects as assigned by business management as needed

Skills

Customer Service

Sales

Communication

Multitasking

Teamwork

Change Agility

Engaging People

Education

High School Diploma/GED

Job description

T-Mobile is seeking a Retail Associate to support in-store operations, helping customers with technology and service needs in a fast-paced environment. You will build product knowledge, demonstrate solutions, and guide customers through their shopping journey.

Ideal candidates have at least 6 months in retail customer service or sales, strong communication skills, and a team-oriented mindset, working on-site with flexible hours and incentives.