Retail Mobile Expert: Tech Sales & Customer Solutions

Milwaukee Succeeds; Evanston (IL); Hybrid; USD 22,000 - 32,000; Full time

Benefits offered by this job

Annual Stock Grant

Employee stock purchase plan

Full and part-time benefits

Job summary

T-Mobile USA, Inc. is seeking energetic Mobile Associates in Evanston, IL to assist customers with technology and service needs in a fast-paced environment.

You will build product knowledge, demonstrate features, and guide customers through their shopping journey while delivering exceptional service. The role emphasizes learning digital tools, engaging customers, and contributing to a positive shopping experience.

Qualifications

• High School Diploma/GED required
• 6 months of customer service and/or sales experience in a retail environment preferred
• Ability to engage customers and learn product knowledge

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions
• Utilize digital tools to demonstrate network coverage and service plans
• Complete required training to build knowledge of retail processes and wireless technology innovations
• Collaborate with colleagues to support a seamless customer experience
• Perform other duties as assigned by management

Job description

T-Mobile USA, Inc. is seeking energetic Mobile Associates in Evanston, IL to assist customers with technology and service needs in a fast-paced environment.

You will build product knowledge, demonstrate features, and guide customers through their shopping journey while delivering exceptional service. The role emphasizes learning digital tools, engaging customers, and contributing to a positive shopping experience.