Retail Merchandiser & Customer Service Associate

Total Wine & More; Apex (NC); On-site; USD 21,000 - 25,000; Full time

Benefits offered by this job

Paid Time Off (PTO)

Store discounts

Health care plans

401(k) and FSA/HSA

Job summary

Total Wine & More in Apex, NC is seeking Store Team Members to join as Merchandisers. You will maximize product inventory, fulfill online orders, and support in-store and curbside pickup, with deliveries possible if assigned. The role emphasizes customer service and knowledge of alcohol regulations.

We offer a range of benefits and a supportive work environment. Experience in retail and familiarity with POS systems are valued, along with flexibility to work evenings and weekends as business

Qualifications

• High school diploma or equivalent preferred.
• 1–3 years of retail experience preferred.
• Familiarity with POS systems and inventory software.

Responsibilities

• Maximize product inventory and organize stock across the store.
• Pull and stock merchandise; build displays and end caps.
• Assist with in-store and curbside pickup, including deliveries if needed.
• Greet customers and provide a personalized service experience.
• Maintain knowledge of ads, promotions and loyalty programs.
• Ensure store safety and cleanliness and comply with alcohol laws.
• Complete cross-functional duties and other tasks as assigned.

Skills

POS familiarity

Inventory software

Customer service

Flexibility

Education

High school diploma or equivalent

Tools

Point-of-sale systems

Inventory management software

Job description

Total Wine & More in Apex, NC is seeking Store Team Members to join as Merchandisers. You will maximize product inventory, fulfill online orders, and support in-store and curbside pickup, with deliveries possible if assigned. The role emphasizes customer service and knowledge of alcohol regulations.

We offer a range of benefits and a supportive work environment. Experience in retail and familiarity with POS systems are valued, along with flexibility to work evenings and weekends as business