Merchandising & Customer Experience Associate

Total-Wine-; Smithville (NC); On-site; USD 19,000 - 27,000; Full time

Benefits offered by this job

PTO

Store discounts

Health plans

401(k) & HSA/FSA

Job summary

Total Wine & More in Smithville, NC is hiring Store Team Members. You will maximize product inventory, assist with online orders, and support curbside pickup and delivery when needed. You will be referred to as Merchandiser and report to store management.

The role emphasizes customer service, stocking, displays, and knowledge of promotions. A high school diploma is preferred, with 1-3 years retail experience; familiarity with POS systems and inventory software helps.

Qualifications

• High school diploma or equivalent preferred.
• 1-3 years of experience, 1+ years in a retail setting preferred.
• Familiarity with POS systems and inventory management software.
• Flexible schedule including evenings and weekends.
• Must be 21 years of age or older.

Responsibilities

• Merchandise products, process freight, build displays, stock shelves, and support curbside/delivery when assigned.
• Assist online orders and in-store pickups.
• Greet customers, build relationships, and inform about products and services.
• Follow safety, laws and policies in alcohol sales.
• Complete cross-functional duties as assigned.

Skills

High school diploma

Retail experience

POS familiarity

Inventory software

Flexible scheduling

Education

High school diploma or equivalent

Tools

Point-of-sale systems

Inventory management software

Job description

Total Wine & More in Smithville, NC is hiring Store Team Members. You will maximize product inventory, assist with online orders, and support curbside pickup and delivery when needed. You will be referred to as Merchandiser and report to store management.

The role emphasizes customer service, stocking, displays, and knowledge of promotions. A high school diploma is preferred, with 1-3 years retail experience; familiarity with POS systems and inventory software helps.