Merchandising & Customer Experience Associate

Total-Wine-; Cary (NC); On-site; USD 29,000 - 40,000; Full time

Benefits offered by this job

Paid Time Off

Store discounts

Health care plans

401(k)

Tuition assistance

Disability & life insurance

Job summary

Total Wine & More is hiring a Store Team Member in Cary, NC. This role focuses on merchandising, customer service, and supporting online orders and curbside pickup as part of a cohesive store team.

Team members engage with customers, maintain displays, stock inventory, and help ensure a safe, compliant shopping environment while contributing to Total Wine & More’s reputation for value and service.

Qualifications

• High school diploma or equivalent preferred.
• 1-3 years of experience in a retail setting preferred.
• Familiarity with point-of-sale systems and inventory management software.
• Ability to work a flexible schedule including evenings and weekends.

Responsibilities

• Greet customers and provide a personalized service experience.
• Maximize product inventory by processing freight, stocking and building displays.
• Support online business operations including orders, curbside pickup and delivery when assigned.
• Maintain safety, cleanliness, and compliance with alcohol sale laws.

Skills

Customer service

POS systems

Inventory management

Flexible schedule

Education

High school diploma or equivalent

Tools

POS systems

Inventory management software

Job description

Total Wine & More is hiring a Store Team Member in Cary, NC. This role focuses on merchandising, customer service, and supporting online orders and curbside pickup as part of a cohesive store team.

Team members engage with customers, maintain displays, stock inventory, and help ensure a safe, compliant shopping environment while contributing to Total Wine & More’s reputation for value and service.