Retail Leadership: Assistant Store Manager

Hibbett, Inc.; Biloxi (MS); Hybrid; USD 14,000 - 20,000; Full time

Job summary

The Assistant Manager role at Hibbett I City Gear is to assist the Store Manager in daily operations, customer service, merchandising, and administration while upholding store policies and standards. The position requires strong product knowledge and a passion for outstanding service.

In the Store Manager’s absence, the Assistant Manager leads staff, coordinates restocking, scheduling, and training to maintain store profitability and customer satisfaction.

Qualifications

• Experience in retail, preferably footwear/athletic apparel.
• 1-3 years of customer service experience.
• Excellent interpersonal and communication skills.
• Ability to work in a fast-paced environment.
• Ability to manage a team and meet goals/profits.
• Self-starter with initiative to take on important tasks.
• Strong attention to detail with multitasking.
• Team-player with passion for customer service and selling.

Responsibilities

• Assist Store Manager in controlling the store assets and operations.
• Establish action plans for selling, restocking, merchandising, ordering, and scheduling.
• Lead in the absence of the Store Manager.
• Recruit, train, and evaluate store personnel.
• Provide knowledge and guidance to employees and customers.
• Monitor inventory, sales stats, and expenses to ensure profitability.
• Direct staff to meet department responsibilities and standards.
• Ensure quality customer service per the manual.
• Perform general administrative duties and support Store Manager responsibilities.
• Promote services and merchandise offered by Hibbett I City Gear.
• Uphold company policies and internal control procedures.

Skills

Retail experience

Customer service

Interpersonal communication

Fast-paced environment

Team management

Self-starter

Attention to detail

Team-player

Job description

The Assistant Manager role at Hibbett I City Gear is to assist the Store Manager in daily operations, customer service, merchandising, and administration while upholding store policies and standards. The position requires strong product knowledge and a passion for outstanding service.

In the Store Manager’s absence, the Assistant Manager leads staff, coordinates restocking, scheduling, and training to maintain store profitability and customer satisfaction.