Retail Assistant Manager: Lead Store Success & Service

R301US Hibbett Retail, Inc.; Indianola (MS); On-site; USD 14,000 - 20,000; Full time

Job summary

The Assistant Manager at Hibbett I City Gear in Indianola, MS assists the Store Manager with daily operations, merchandising, scheduling, and customer service. This role requires knowledge of product areas and supervision in the Store Manager's absence.

The position emphasizes assets control, profitability, and exceptional service, with responsibilities spanning staffing, training, and adherence to company policies.

Qualifications

• Retail experience, preferably in footwear and athletic apparel.
• 1–3 years of customer service experience.
• Excellent interpersonal and communication skills.
• Ability to work in a fast-paced environment and lead a team.

Responsibilities

• Assist the Store Manager in controlling assets and inventory, and help establish action plans for selling, restocking, merchandising, ordering, and scheduling.
• Assume responsibility of the entire store in the Store Manager's absence and supervise staff to ensure tasks are completed.
• Provide knowledge and guidance to employees and customers in all departments when necessary; uphold quality customer service.
• Promote and sell services and merchandise; practice and uphold all company policies and standards.

Skills

Customer service

Communication

Team leadership

Attention to detail

Job description

The Assistant Manager at Hibbett I City Gear in Indianola, MS assists the Store Manager with daily operations, merchandising, scheduling, and customer service. This role requires knowledge of product areas and supervision in the Store Manager's absence.

The position emphasizes assets control, profitability, and exceptional service, with responsibilities spanning staffing, training, and adherence to company policies.