Retail Lead & Store Supervisor (Open Availability)

GOODWILL OF CENTRAL AND COASTAL VIRGINIA INC; Newport News (VA); On-site; USD 19,000 - 26,000; Full time

Job summary

Goodwill of Central and Coastal Virginia Inc. in Newport News is seeking a Supervisor to help lead a busy retail location, donation site and production facility. In the absence of the store manager, you will direct tasks, monitor performance and ensure service standards are met.

You will foster teamwork, communicate with the management team, handle reporting, and model Goodwill's values. Evening and weekend availability is required, and a background check will be completed.

Qualifications

• High School Diploma or GED preferred.
• 1 year leadership experience preferred.
• Must pass criminal background check.
• Ability to work evenings and weekends.

Responsibilities

• Run store operations in the absence of store and assistant manager.
• Monitor associates' progress toward goals and production targets.
• Participate in production to meet store goals as needed.
• Maintain cleanliness and visual merchandising standards.
• Provide excellent customer service and model company standards.
• Support management with onboarding, meetings, and feedback.
• Submit closing reports and critical documentation on time.

Skills

Leadership

Customer service

Communication

Team management

Education

High School Diploma or GED

Job description

Goodwill of Central and Coastal Virginia Inc. in Newport News is seeking a Supervisor to help lead a busy retail location, donation site and production facility. In the absence of the store manager, you will direct tasks, monitor performance and ensure service standards are met.

You will foster teamwork, communicate with the management team, handle reporting, and model Goodwill's values. Evening and weekend availability is required, and a background check will be completed.