Retail Lead & Store Operations Supervisor

Goodwill of Central and Coastal Virginia

Bon Air (VA)

On-site

USD 36,000 - 48,000

Full time

7 days ago

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Job summary

Goodwill of Central and Coastal Virginia is seeking a store supervisor to help lead a busy retail location, donation site and production facility. In the store manager's absence, you will direct associates to meet goals, monitor performance and ensure excellent customer service.

You will support communications with management, handle daily operations, and contribute to safety and policy compliance. Evening/weekend availability and a background check are required; no professional certifications

Qualifications

High School Diploma or GED preferred.
1 year leadership experience preferred.
No professional certifications are required.
Criminal background check required.
The associate is not required to drive as part of their job duties.

Responsibilities

Run store operations in absence of store/assistant manager, including front end and production.
Monitor associates progress toward goals and production targets.
Participate in production as needed to meet store goals.
Maintain cleanliness and visual merchandise standards at all times.
Provide exceptional customer service as a role model.
Communicate with management through onboarding, meetings and appraisals.
Use daily sales and reports to identify trends.
Submit closing reports and Kronos documentation when needed.